There are many ways to work and there is no one right way to work. Here is what you can expect when we work together
To kick things off, we organise a quick call to discover if there is a fit between us. After all, the most successful projects are ones where we all parties can work together effectively and align goals. This call is always free.
In this call it is also important for me to understand what success looks like to you. What do you want to achieve? A newsletter sign up? Better look and feel? Better application of branding? Better accessibility. Maybe you don't 100% know the answer yourself, we can talk and tease out the problem and get a rough idea of jobs that need to be done.
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It's important to outline everything for the project or engagement before it begins. Here we can summarise all data and sign a contract for the work to protect all parties.
Kick off workshop
We go through the product or service in depth to get a better understanding of all the moving parts. Here there are opportunities to ask questions from both sides.
I take an independent look at end-to-end processes for your product or service. What are your touchpoints? And how do they work together? I summarise all my thoughts to present these later.
I present my understanding of the problem from my analysis and we go over some potential approaches to fix the problem or achieve a certain goal based on the current status.